Kris King
As a UX Strategist, I focus on driving innovation and impact by fostering a culture grounded in four key principles: Excellence, Delivering Efficiency, Driving Growth, and Collaboration.
These principles shape the way I lead and develop high-performing teams which consistently provide effective solutions.
Leadership Philosophy
Excellence – Setting a high bar for strategic vision, AI-driven innovation, and systemic efficiency ensures that every product delivers transformative value. By championing intelligent workflows, research-backed North Stars, and a commitment to future-proofing the SDLC, I lead my team to deliver high-impact solutions that redefine the boundaries of what a seamless user experience can achieve.
Delivering Efficiency – Design, to me, isn’t just about making things look good. It’s about delivering measurable business outcomes and improving user experiences. I ensure that my team remains focused on solving real user problems while aligning design decisions with business objectives. Throughout the process, I advocate for the user, ensuring that their needs are prioritized at every stage.
Driving Growth – A high-performing team thrives in an environment of continuous learning. I place a strong emphasis on mentorship, skill-building, and career progression, helping team members expand their expertise and innovate with confidence. By fostering an atmosphere where growth is encouraged, I empower my team to take ownership and contribute to the success of the organization.
Collaboration – Great design is the result of strong teamwork. I work closely with product managers, engineers, developers, and stakeholders to bring ideas to life. By fostering open communication, aligning on shared goals, and nurturing mutual respect, I ensure that innovation is at the forefront of our work.
By embodying these four principles, I create an environment where we not only deliver high-quality, user-centered designs, but we also push boundaries, drive business success, and cultivate leadership within the team.
Excellence – Ai Strategy for Workflow Acceleration
Our Business Stakeholders asked us to lean into leveraging Ai as part of our product suite. I led the effort to evolve our enterprise AI Agent into a proactive workflow accelerator. By integrating document processing and contextual “just-in-time” prompts, we transformed the user experience from manual data entry to high-level oversight.
Delivering Efficiency – Solving the Real Problem
During a high-visibility project, I recognized that additional business input was needed to better understand actual user needs. By involving the right stakeholders I was able to quickly pivot the project in a new direction, ensuring we were delivering a more efficient solution within the original timeline.
This approach not only resulted in a more streamlined user experience but also optimized development time and business investment. By reducing the number of iterations, we were able to create the right workflow, delivering real user value and positively impacting the bottom line.
Driving Growth – Delivering Actionable Research Results
I believe in presenting research results in a way that directly connects business goals to user needs. To achieve this, I led my team to create a diagram that clearly highlighted user tasks, priorities, and pain points. This visual representation made it easier for the UX team to connect business objects with proposed UX solutions and outcomes.
By teaching the team how to analyze data effectively and present it to stakeholders, I empowered them to deliver actionable insights that helped stakeholders nod their heads.
Kris King 